CANCELLATION POLICY

RESCHEDULE POLICY: We appreciate your business! So that we can best serve all our clients, please be advised of these policies. ARRIVAL TIME Please aim to arrive 10 minutes before your scheduled appointment time. If you arrive after your scheduled appointment time, it may not be possible to extend the time available for your booked service; if your service is shortened due to your late arrival, you may still be charged the full cost of the service. CHANGING YOUR APPOINTMENT 24 hours’ notice is required to reschedule or cancel a booked appointment, except in cases of contagious illness as described below. SICKNESS POLICY: Your health always comes first. If you’re feeling unwell, please reach out as soon as possible to reschedule your appointment, and your $25 deposit will be happily applied to your new date. If you choose to cancel the appointment, the deposit is non-refundable and non-transferable. NO - SHOW POLICY: A no-show is defined as failing to arrive for your scheduled appointment without prior notice. All appointments require a $25 deposit, which is non-refundable. If you do not show up for your appointment, your deposit will be forfeited and will not be applied to future services. No-shows may be required to prepay in full for any future appointments. By booking an appointment, you acknowledge and agree to this no-show policy. I agree to the policies described above.